Cassandra and Sam, today we have taken delivery of our new lounge suite.  We are very pleased with the lounge, it fits and is the right colour, size and configuration we wanted.  So that was our bit. 

Coral and I want to say a few words about the challenge of looking for this lounge and then dealing with your company.  It is easy all too often to criticise a sales experience but when you get a very good one, it certainly deserves to be commended. 

Right from the start, you have both been very accommodating, did not pressure either of us and you were attentive and listened.  The sale was simple, accurate and straight forward.  We were given a price and then a delivery schedule and it just happened without a hitch.  What was impressive, is that on call backs to Instyle Living you seemed to know who we were, answered questions honestly and gave a clear impression that you knew what you were doing.  We were only simply buying a lounge but the quality of service was excellent. 

We do need to buy more furniture as we revamp our home and Instyle Living will be first on the list when we look. Congratulations on providing a great service that is streets ahead of your competitors. We wish you all the success you deserve.

Kind Regards,
Mike Ward.


Hi Cassandra,  

Sam just delivered our Malaya 3 drawer storage units/ white x 2; 

They're beautiful.   Thank you.   Can I also say, it's lovely to deal with people who have such a professional, calming and happy manner.    Sam was great, most obliging.    A bit few and far between these days.   All credit to you all. 

Have a great day. 

Kind regards 

Danielle & Michael Hearn


Dear Sam,
Just a short note to say a huge thank you for the help you gave me with my new lounge this past Saturday. You went out of your way to come and help me out and the fact that you went above and beyond is very much appreciated!
I don't know what I would have done without your assistance. 
The service at Instyle Living is exceptional and the 3 seater lounge I bought is the most comfortable Ive ever sat on. I will definitely be returning!
Warm Regards + Thanks again
Tamara Dwyer Mills 


Just love this great Store.
Recently we have bought dining table & chairs, hall and coffee table to match and three beautiful canvas wall art pics.
Just love them all and the personal service, patience and thoughtfulness of the owners, was so nice to experience.
June Rowlstone


The most helpful place I think I've been to. Didn't rush me while I decided on the dining table and chairs, entered into the for and against options as though it was for them. Highly recommended
Sheila Kelly


A great selection of furniture and home wares. They provide a great, friendly customer service that the bigger stores don't provide. They are competitive in price also. Thanks for all your help and we love all the items we have bought there over the years.
Dasha McGee


Great customer service. We purchased a white entertainment unit, which was promptly delivered in an undamaged box. On opening it had major damage - it looked like it had been dropped at some point. It was hard to imagine how that could happen without damaging the box and thus throwing possible cause onto us. But Sam and Cassandra never went down that path and courteously and efficiently arranged a replacement unit that arrived 3 days later. That one was perfect. Recommended for peace of mind shopping. Gary Williams
Gorgeous furniture and furnishings in this store. We had a lovely mooch around here today as we are thinking about refreshing our lounge and dinning area. The staff were helpful providing us with information on different options. Well worth a looksee. Sally T
Hello Cassandra and Sam, Our furniture came today and we absolutely love it. Thank you so much for all your help, patience and expert knowledge which we certainly appreciate. The handmade furniture is first class and our fears of not knowing what it would be like was certainly wasted energy. Cassandra, your design of the buffet is beautiful and love it more than our original choice. We will be singing  your praises and recommending you to everyone and hope they come and see. You are both very patient, offer sound knowledgeable advice, and don't pounce like most other stores. All the best, take care and thank you. Bruce and Susan Willis                                                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Sam was just amazing. We purchased our new home off the plan and bought several beautiful pieces including dining suite, coffee tables and entertainment unit. We had delays with settlement and Sam was so understanding and held our order for us. The eventual delivery was prompt and efficient. We would highly recommend Instyle Caringbah for quality furniture and 5 star service. Sandra Brandt                                                ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~